Job Description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences. 

Andaz Miami Beach is now recruiting a Houseperson to join the hotel’s opening team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. Opening in early 2025, the property boasts 287 guestrooms including 34 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks. Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club catering to the who’s who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space, Andaz Miami Beach will become a landing spot for guests and locals seeking celebratory gatherings that embrace the city's culture of music, art, and fashion.

Position Summary

The Houseperson is responsible for maintaining the cleanliness of assigned spaces in the hotel. Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. Demonstrates a professional, friendly, warm and welcoming demeanor to all guests and employees.

Position Responsibilities/ Essential Functions

• Collects soiled linen for laundering from housekeeping carts.
• Receives linen supplies from laundry and stocks linen closets on guest floors in a neat organized manner.
• Maintains housekeeping carts and stocks supplies.
• Strips soiled linen from beds when asked to help housekeepers.
• Removes trash collected by room attendants.
• Transports clean linen to the housekeeping storage rooms on the floors and refills the par stock of linen on each floor
• Refills the par stock of guest amenities and supplies on each housekeeping storage area.
• Helps the room attendants with heavy lifting and special cleaning projects as directed.
• Cleans all public areas in the prescribed manner while following department standard operating procedures.
• Removes soiled linen and trash from the pool side and other service areas and takes to appropriate locations in the prescribed manner.
• Reports missing / found articles, damage or merchandise problems to the housekeeping supervisor and managers.
• Handles any tasks assigned by the supervisors as and when needed.

Qualifications

• High schools diploma or a hospitality trade Certificate.
• Previous guest service and/or housekeeping experience preferably in a hospitality environment.
• Experience using industrial cleaning equipment and products.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Willing to work flexible hours, weekends and holidays.
  

As an Andaz Miami Beach colleague, you will enjoy the following benefits:

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Dental, and Vision Insurance with only a 30-day waiting period!
• 401K with company match
• Free Parking
• Generous Paid Time Off
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more

Andaz team members work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you are a results-oriented individual with a passion for selling a vibrant, playful hotel with one-of-a-kind gathering places offering the perfect backdrop for meetings, weddings, and special occasions, become part of Miami’s first Andaz luxury lifestyle resort - Apply now!

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