Job Description

Step into a role where every call counts and your quick thinking can save lives. Our dedicated team of dispatchers arethe vital link between emergency services and those in need. What You'll Do: Answer Emergency Calls:Handle 9-1-1 calls and radio communications for both Police and Fire departments with precision and care. Coordinate Responses:Collect and evaluate information to determine jurisdiction, equipment, and personnel to dispatch; provide critical information and support. Utilize Technology:Use a Computer Aided Dispatch (CAD) system to manage Calls For Services (CFS) and public inquiries. Provide support:Offer calm reassurance to callers in distress. Who We Need: Clear Communicator:Articulate and efficient in relaying information. Quick Thinker:Make fast, accurate decisions in emergency scenarios. Open Availability:Must be willing to work any shift, including nights, weekends, and holidays as necessary to have operations 24 hours a day/7 days a week. Requirements: Strong communication skills. Ability to stay calm under pressure & maintain composure in high-stress situations. A High School diploma or GED equivalent. One (1) year of experience ofworking with the public. What's in It for You: Impactful Work:Your role saves lives and helps your community. Strong Support System:Join a team that values and supports each other. Career Growth:Opportunities for training and advancement. Strong Benefit/Retirement Package:Benefit statement listed below. COMPENSATION & BENEFITS:The starting hourly wage is$20.45per hour and will increase to$21.27per hour after 6 months of successful probation. Please clickon this linkfor compensation/benefits information. COMPLETE JOB DESCRIPTION:Please clickon this linkfor the full job description. or go to bransonmo.gov for job description. WORK LOCATION:City of Branson, Missouri; City Hall. This is an in office position requiring work to be performed onsite. MISCELLANEOUS ADDITIONAL REQUIREMENTS Must be at least 18 years of age. Must be able to attend occasional required off-site training. Must meet City of Branson Employee Appearance at Work policy. Must be able to obtain MULES & PST1 certification within six (6) months of hire date. Must be highly engaged in the department's goals and be able to work cooperatively with Police Department leadership in achieving those goals. Must possess a high degree of integrity, strong work ethic, and ability to work independently with minimal supervision. Must be able to pass a background investigationand drug and alcohol screenings. Ready to Make an Impact?Apply now to become a Police & Fire Dispatcher and be the first line of response in emergencies. EEO The City of Branson provides equal employment opportunities to all applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity and gender expression), national origin, ancestry, political affiliation, sexual orientation, marital status, age, disability, genetics, veteran status, membership in an employee organization, retaliation, parental status, military service, or any other characteristic protected by law. In addition to federal law requirements, the City of Branson complies with applicable state and local laws governing nondiscrimination in employment. The City of Branson will provide reasonable accommodations for qualified individuals with disabilities. All individuals hired will be required to provide documentation to establish identity and employment authorization as a condition of employment. The City of Branson is a tobacco-free workplace.

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